Texas Digestive Disease Consultants at 5236 West University Drive #3300 in McKinney, Texas

Customer Reviews about Texas Digestive Disease Consultants

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  I want to preface this by stating that Dr. Putcha is awesome. He is a wonderful, caring doctor who really works to resolve his patient's issues. Unfortunately, it is his office staff and PA that I have to give the practice a one star rating. My husband has been having pain off and on for the past couple of years. When we saw Dr. Putcha over the summer, he did tests and found that my husband has issues with acid reflux damaging his esophagus and stomach. He put my husband on meds that seemed to work, but it was temporary. When the pain returned, we went to TDDC and had to see a PA. The PA, Ashley, couldn't have been more uninterested in helping my husband if she tried. She had this attitude of she was right, we were wrong and her word was absolute law. We started to feel that his issues were with his gallbladder and discussed those issues with her which she totally dismissed. She even went as far as to suggest to my husband that the issues he was having were mental and that he should seek counseling or some form of 'meditation'. Reluctantly, she ordered a test for his gallbladder. Even after the test results showed that the issue was with his gallbladder, she continued to state that this issue was mental as well as possibly muscle related. Well, he had gallbladder surgery and magically, the pain has disappeared. I guess his issue was 'mental' after all. I called the office to dispute the bill for her 'diagnosis' and was told by the office manager, Peggy, that everything I have stated is a lie and that there is no way that Ashley could've acted this way towards a patient. In my opinion, they are well aware of how Ashley treats patients as her answers were a little too scripted. If you have to use this place, use Dr. Putcha and try to have as little contact with the front office staff as possible.
  July 29, 2017

  by Laura Dieringer

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